NovaSphere Technologies
Contact & Technical Support
Use the information below when requesting assistance with IA AVATAR.
Before contacting support
- Restart IA AVATAR and Windows.
- Confirm that the installer came from an official source.
- Check the FAQ and return-code documentation.
- Note the application version and the exact error message.
Information to include
- Product: IA AVATAR
- Application or installer version
- Windows version and 32/64-bit architecture
- Exact steps leading to the problem
- Installer return code, when available
- Screenshot with confidential information removed
Official website
Support email
support@novasphere-technologies.fr
Pour toutes demandes ou erreurs techniques dans les installations des logiciels de NovaSphère Technologies.
Never send
Passwords, payment-card information, private school records, identity documents, licence secrets or confidential company files.